3 Reasons to Choose Canadian MRO

Reduce Time

Canada’s fastest Medical Review Service with guaranteed same-day service

Minimize Errors

A Quality Assurance programme that is second to none assures you that your drug tests have been done right each and every time

Privacy Compliant

We are compliant with all of Canada’s privacy laws and Acts

Click here for our privacy policy.

What makes Canadian MRO different?

  • One business day maximum turn-around time for negative reports
  • Same day initial contact made with donor for interview regarding non-negative results
  • Electronic and written reports available
  • Integration with most reporting systems including CIS, Red Arrow, Veriport and laboratory-based solutions
  • Zero setup cost
  • Certified and licensed Canadian physicians

What are our clients saying?

“I would highly recommend the medical review service at Canadian MRO. The staff are very knowledgeable and responsive. Everything is explained using plain language, and they are always willing to help.”

Donna Nordstrum
Northstream Rehabilitation

What are our clients saying?

“Canadian MRO has proven to be the most reliable resource time and time again. We can always count on their expertise to help guide not only Wellpoint but each of our clients both large and small. Quick to respond, and always available for a phone call, the team has integrated themselves as the logical choice in the industry for medical review services.”

Dani Freychet
Wellpoint Health

What are our clients saying?

“We have used their services for 5 years and they are wonderful! The staff is very knowledgeable & friendly and easy to get a hold of. Fast turnaround time!”

Annie Bell
Medicentres

What are our clients saying?

We switched to Canadian MRO and haven’t looked back! In the time that we have worked with them, we have been consistently wowed with the quick turnaround times, professional service, and expert guidance. We would highly recommend Canadian MRO for their services!

Chelsey Tannahill
Chandler Consulting

What are our clients saying?

“We have been using them for over five years. The turn around time for test results is very quick and all the staff are very helpful in responding promptly to questions and special requests.

Elisabeth Aubrey
Pegasus Recovery

MROCC Certified

The Medical Review Officer Certification Council (MROCC) offers Medical Review Officer certification to physicians (M.D., D.O. or equivalent) who have had appropriate and specific training in the duties and the responsibilities of the professional MRO.

AAMRO Certified

The American Association of Medical Review Officers, Inc. (AAMRO) is a medical society dedicated to establishing national standards and certification of medical practitioners and other professionals in the field of drug and alcohol testing.

U.S. DOT Compliant

The United States Department of Transportation (DOT) provides the regulations that must be met by Medical Review Officers (MROs) when reviewing drug tests of employees that fall under the rules of the DOT. CMRO is fully DOT compliant.

Our medical review programme is preferred by our clients because:

  • there are no long-term contracts
  • we don’t require any account minimums
  • the programme is totally customizable to their needs
  • we strive to offer the best Medical Review Service in Canada

We are Canadians, our offices are located solely in Canada, and we only work with Canadian Medical Review Officers (MRO).

Compliancy, in regard to client and donor privacy, is a very important part of our business and that’s why we have opted to not share any information cross-border, whenever possible.

All of our medical review team members have completed Medical Review Officer (MRO) or Medical Review Officer Administrator (MROA) training and have been certified by the:

Medical Review Officer Certification Council (MROCC)
or the
American Association of Medical Review Officers (AAMRO)

By leveraging technology, and our experience working within the drug and alcohol testing industry, we are able to offer review services at a very attractive price point simply because we can do more in less time.

We are continually tweaking our processes to find new efficiencies in our systems, which drives value for our clients.

As a result of these efficiencies, we offer one of the fastest turn-around-times (TAT) for medical review in Canada.

Connected Laboratories

Our Stats

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Negative Reviews Released Same Day

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Non-negative Reviews Released Within 2 Days

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Customer Satisfaction Goal

Get In Touch

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Contact Us Anytime

Canadian MRO - Head Office
D-122 Commerce Park Dr.
Barrie, ON L4N 8W8

Calgary (403) 744-5213

Barrie (705) 481-0361

Toronto (416) 477-0643

Fax (705) 999-8228